In the excitement and sense of possibility that has accompanied the implementation of computer technologies and networking into the classroom and business place, assumptions about who can access those technologies have provided yet another cultural opportunity to designate the “haves” from the “have nots” in society. Indeed, computer skill and knowhow is increasingly becoming a currency in the public realm, invaluable for securing jobs and proper educations. Unfortunately, however, this is not a level playing field. Access is not a universal phenomenon. Depending on race, ethnicity, and social class, the ability to locate accessible technology and, just as importantly, correctly and effectively learn and apply that technology is difficult to impossible.
Community learning centers and adult basic education classes would seem to be ideal cites to remedy some of these disparities. That possibility certainly exists, but not to its full potential. Even programs benefiting from government, state, or local assistance find themselves struggling with red tape and poor resources that are prohibitive to maximizing the learning potential for those seeking access to both technology and a social strata from which they’ve been excluded. Administrators and instructors have the best of intentions, but are not given the necessary resources for success. Properly functioning software are limited. Computers are older and slow, and when they break down, instructors must simply accept that they’re “low man on the totem pole” and wait for their turn, whenever that might be. Furthermore, program instructors often have little to no experience with/understanding of the skills they are supposed to be helping the students acquire. They aren’t given the proper training. As a result of all of these factors, more time is spent grappling with poor technology and clumsily grasping for rudimentary skills rather than attaining real computer literacy and an understanding of how other knowledge and skills can be integrated with that literacy to make them more successful participants in social market.
As composition and computer instructors at the university level, we have the voice and means and are obligated to help level accessibility disparities in the larger community, particularly in public literacy programs and libraries.




